Money & WorkHow it works

How to end an online subscription in two clicks.

Anyone letting consumers sign continuing contracts online must, under section 312k of the German Civil Code, offer a "cancel contracts here" button leading to a confirmation page with "cancel now". If it is missing, you may terminate at any time with no notice period.

Useful: Screenshot the confirmation – it is your proof of when the cancellation was sent and received.

Source: dejure.org

AboOnlinehandelVerbraucherrecht

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